Name: Custom Embroidered Souvenir Object Portrait Sweatshirt
Brand: Thefurrstlove
SKU: 1-1
Availability: InStock
Rating: 5 (1 reviews)

Question 1

HOW MANY PET-PORTRAIT PHOTOS CAN I HAVE ON ONE PRODUCT?

Accepted Answer

Maximum up to 3 pet-portrait can be embroidered on one product. We recommend that you limit to just 2, as it threaded embroidery and intricate work

Question 2

DO YOU DO EMBROIDERY HUMAN PORTRAITS AS WELL?

Accepted Answer

It can be done, but along with your pet’s pic, we are experts at pet-portrait though

Question 3

WHAT SHOULD I CHECK FOR IN THE PHOTO THAT I UPLOAD?

Accepted Answer

It will be nicer if you keep in mind the following while clicking your pet’s portrait photo! Don’t stress if you find it difficult, we check every picture you upload and will help you get it right. In case your pet’s picture doesn’t meet the standard requirements you will be notified after one hour from the time you place the order. We just request your co-operation to help us get the best result.  Ensure that your portrait photo is:
– A close up shot
– Clicked at eye level with your pet
– Captured in natural daylight and has no flash light
– Not blurr. Try to make your pet stay still
– Not partly cut, don’t let your pet’s ear/tongue go out of frame
That’s it! We look forward to seeing a perfect pet picture

Question 4

WHAT SHOULD BE THE BACKGROUND OF MY PHOTO?

Accepted Answer

The plain and clear, the better. But if it has a busy background, it’s still okay, we can ignore and just focus on the pet’s photo while designing the artwork.

Question 5

WHAT IS AN ARTWORK PROOF?

Accepted Answer

We stitch the threads to get fine embroidery exactly as your pet’s photo. It’s made from scratch and shared with you to approve. Final touch and detailing is done once you approve the artwork

Question 6

CAN I CHANGE OR CANCEL MY ORDER?

Accepted Answer

As soon as you place the order our work begins because each product needs customization and detailing. Hence, if you wish to cancel or change an order, we request you to email us within 24 hours of your order being placed on info@thefurrstlove.com. After 24 hours, we won’t be able to cancel your order.

Question 7

CAN I SEE THE ARTWORK BEFORE IT REACHES ME?

Accepted Answer

Yes you can. All customers get to preview their artwork and request any changes before printing. We’ll email you once your preview is ready

Question 8

CAN YOU ADD OR REMOVE SOMETHING FROM MY PET PHOTO?

Accepted Answer

It’s a bit difficult, as all requests are unique and need time and detailing. You can try and reach out to us but we don’t assure that we will include a background or an accessory or remove something from the artwork. If possible we shall definitely take up your request.

Question 9

WHAT IF MY PHOTO IS IN BLACK AND WHITE?

Accepted Answer

The final result will be same. We can add colours from our end as we mirror the photos you upload on our site.